Support

Help when needed

From telephone, to email support identity will be there for you and your customers. Identity understands that support is key to the ongoing success of your business. Our support is specifically tailored to you and your business, from design, website updates through to SEO and website maintenance identity work around you. Our friendly, experienced and helpful team are here to help you make the most of your website.

  • Website updates / improvements
  • Error repair / Bug fixing
  • Remote / On-site training
  • Maintenance / Backups / Security

What do you feel best describes your support query?

I require some changes to my website:

If you require us to make some changes to your website please get in contact with your account manager or email is: This email address is being protected from spambots. You need JavaScript enabled to view it.

Something is not quite right but its not affecting the performance of my website:

You have a support query but this is not immediately affecting your customers or the performance of your website please email us: This email address is being protected from spambots. You need JavaScript enabled to view it.

supportHelp! My website is not working as it should!

Please call our office on 0845 388 5363 and we will be happy to assist you straight away.

I'm not a customer but I would like some help with my site?

If you are not a customer of identity then that is not a problem, please call 0845 388 5863 or email us at This email address is being protected from spambots. You need JavaScript enabled to view it. and we will be happy to help and advise you.

Contact Us

  • Web Design Ipswich
    Stour Suite
    7 Wherry Lane
    Ipswich IP4 1LG
     
  • Main: 01473 807014
  • Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

  • brochureOnline Brochure

 

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